Failed Australian rideshare app accuses Uber of illegally operating service to gain unfair advantage

Category: Business

Listening

Unlocking Word Meanings

Read the following words/expressions found in today’s article.

  1. disruptor / dɪsˈrʌp tər / (n.) – (in business) a company, person, or type of technology that uses creativity or new ideas to change a market or industry
    Example:

    The motorcycle ride-hailing company is a disruptor that changed the way people commute.


  2. ride-sharing / ˈraɪdˌʃɛər ɪŋ / (n.) – a way of traveling in a private vehicle driven by its owner for a fee, that is arranged through an application or website
    Example:

    More and more people now prefer ride-sharing services over public transport.


  3. lodge / lɒdʒ / (v.) – to formally make a statement about something to a public organization or authority
    Example:

    I lodged a complaint with the hotel manager about the noisy neighbors.


  4. espionage / ˈɛs pi əˌnɑʒ / (n.) – the act of gathering secret information about the plans and activities of a competitor organization or business
    Example:

    The government uncovered a plot of espionage aimed at stealing sensitive data from the military.


  5. unrepentant / ʌn rɪˈpɛn tnt / (adj.) – not feeling sorry for something wrong that a person has done
    Example:

    Despite causing harm to others, she remained unrepentant and refused to apologize for her behavior.


Article

Read the text below.

A failed Australian taxi industry disruptor told a court that Uber began illegally operating its ride-sharing service in Australia a decade ago to gain an unfair advantage over competitors.


Taxi Apps, an Australian startup that developed taxi-hailing app GoCatch, lodged a 196-page statement of claim in the Victoria state Supreme Court in which it alleges Uber knowingly launched UberX illegally in Australia in 2014. The San Francisco-based rideshare giant was also accused of serious misconduct including corporate espionage and hacking of competitors’ systems.


The trial is scheduled to last for 10 weeks and comes two weeks after Uber agreed to pay 272 million Australian dollars ($178 million) to settle a class-action lawsuit brought by 8,000 Australian taxi and rental car drivers.


The drivers have demanded compensation for losses since Uber landed in Australia in 2012, first with the limousine service Uber Black, followed by the taxi service Uber Taxi, and then the rideshare service UberX without professional drivers. 


Taxi Apps lawyer Michael Hodge told the court that Uber lawyers agreed to a statement of facts similar to that behind the class-action settlement. Neither statement of facts has yet to be released by the court.


Hodge said Uber got a head start of at least 20 months over its competitors in Australia’s emerging transport app market by launching UberX when ride-sharing was illegal in some Australian states. 


“Uber is a company that quite deliberately set out to break the law in the hope that they could do it at such mass scale that they would ultimately be able to pressure people to allow them to then operate lawfully, and they did so intending to gain a competitive advantage,” Hodge told the court in opening his case.


“They appear to remain completely unrepentant about that and it ought, to pick up the language of exemplary damages, be something that shocks the conscience,” Hodge added.


Hodge said if Uber had complied with Australian law, GoCatch would have continued its growth trajectory, accumulated drivers and eventually launched a ride-sharing product when the law allowed.


But UberX now dominates the Australian rideshare market and GoCatch, launched in 2014, departed the transport industry in 2021.


This article was provided by The Associated Press.


Viewpoint Discussion

Enjoy a discussion with your tutor.

Discussion A

  • Hodge said Uber got a head start of at least 20 months over its competitors in Australia’s emerging transport app market by launching UberX when ride-sharing was illegal in some Australian states. Based on this, do you think the drivers of Taxi Apps are correct in filing a complaint against Uber? Why do you say so? Discuss.
  • GoCatch, the taxi-hailing app of Taxi Apps, was launched in 2014 but was stopped in 2021. Do you think the company would have been successful if it had launched at the same time as Uber? Discuss.

Discussion B

  • How common are ride-sharing and taxi-hailing apps in your country nowadays? Would you consider the business successful? Why or why not? Discuss.
  • Do you like using taxi-hailing or ride-sharing applications? Why or why not? What are the pros and cons of using these applications for transportation (ex. pro: quick and easy to use, con: availability during rush hour)? Discuss.