Demand for food delivery has skyrocketed. So have complaints about some drivers

Category: Business

Listening

Unlocking Word Meanings

Read the following words/expressions found in today’s article.

  1. moped / ˈmoʊˌpɛd / (n.) – a small motorcycle with pedals like a bicycle
    Example:

    He rides a moped to travel the busy city easily.


  2. crackdown / ˈkrækˌdaʊn / (n.) – an increased effort to punish people for doing something illegal
    Example:

    City officials announced a crackdown on sellers of fake items.


  3. imminent / ˈɪm ə nənt / (adj.) – relating to an unpleasant event happening very soon
    Example:

    Many families left their homes because they were in imminent danger.


  4. impound / ɪmˈpaʊnd / (v.) – to use legal powers to take away an object involved in an illegal activity
    Example:

    The police officers have impounded the cars that were reported as stolen.


  5. terrorize / ˈtɛr əˌraɪz / (v.) – to make someone feel extremely afraid
    Example:

    Thieves have terrorized small business owners for months.


Article

Read the text below.

A soaring demand for food delivered fast has spawned small armies of couriers—and increasing alarm—in big cities where scooters, motorcycles and mopeds zip in and out of traffic and hop onto pedestrian-filled sidewalks as their drivers race to drop off salads and sandwiches.


Officials in Boston, New York, and Washington, D.C., have started cracking down on delivery companies by issuing warning letters, seizing illegally registered or driven vehicles, and launching special street patrols to enforce speed limits. The pushback is not limited to the U.S. There have also been a series of crackdowns in London and other British cities.


For their part, the delivery companies have pledged to work with city officials to ensure that all of their drivers operate both legally and safely.


In a letter to food delivery companies DoorDash, Grubhub and Uber, Boston officials cited an “alarming increase in unlawful and dangerous operation of motorcycles, mopeds and motorized scooters” that they said put the drivers, other motorists and pedestrians “in imminent danger.”


The letter alleged that some drivers were operating unregistered vehicles and breaking traffic laws, and warned of an imminent crackdown on the vehicles. It also demanded that the companies explain how they can ensure their drivers are operating safely. The Massachusetts State Police said they identified dozens of mopeds and scooters that were improperly registered or being operated by unlicensed drivers. Fourteen illegal mopeds and scooters were seized in one Boston neighborhood alone.


In New York City, authorities have seized 13,000 scooters and mopeds so far this year. They crushed more than 200 illegal mopeds and other delivery vehicles. Authorities in Washington, D.C., meanwhile, launched a program called Operation Ride Right to ensure drivers of two-wheeled vehicles are complying with the law. Since it began, authorities have made five arrests and impounded 17 mopeds.


“They have terrorized many of our pedestrians, particularly our senior and older adults,” New York City Mayor Eric Adams said at an event in which motorized two-wheeled delivery vehicles were destroyed. “Riders who think the rules don’t apply to them, they’re going to see an aggressive enforcement policy that’s in place.”


This article was provided by The Associated Press.


Viewpoint Discussion

Enjoy a discussion with your tutor.

Discussion A

  • A soaring demand for food delivered fast has spawned small armies of couriers. In your country, how has food delivery evolved? Are there more food delivery companies available now? How do food couriers impact traffic in your city/town? Discuss.
  • There is an increasing alarm as delivery vehicles, some of which are illegal, zip in and out of traffic and hop onto pedestrian-filled sidewalks. What do you think government officials can do to control this situation? Why do you think some couriers drive illegal delivery vehicles? Discuss.

Discussion B

  • In a letter to food delivery companies, Boston officials said the unlawful and dangerous operation of motorcycles, mopeds, and motorized scooters put people in imminent danger. What imminent danger do you think could happen because of these illegal/unregistered vehicles? Discuss.
  • Authorities in Washington, D.C., launched a program called Operation Ride Right to ensure drivers of two-wheeled vehicles are complying with the law. Do you think a program like this is necessary? What results can you expect from such a program? Discuss.