Luxury sales flattening, amid creativity crisis and price hikes

Category: Business

Listening

Unlocking Word Meanings

Read the following words/expressions found in today’s article.

  1. shaming / ˈʃeɪ mɪŋ / (n.) – the act of making someone feel embarrassed or guilty by publicly criticizing him/her for his/her actions or characteristics
    Example:

    Body shaming, like making fun of someone’s weight, is hurtful and not kind.


  2. aspirational / ˌæs pəˈreɪ ʃə nl / (adj.) – having a strong desire to achieve something great
    Example:

    His aspirational plans include starting his own business and expanding it globally.


  3. tweak / twik / (n.) – a small change made to something to improve it
    Example:

    The teacher suggested some tweaks to the lesson plan to meet students’ needs.


  4. puzzled / ˈpʌz əld / (adj.) – describing the feeling of being confused because something is difficult to understand
    Example:

    He looked puzzled when he couldn’t solve the math problem.


  5. tangible / ˈtæn dʒə bəl / (adj.) – describing something that can be physically touched or felt
    Example:

    She kept souvenirs from her travels as tangible reminders of the places she had visited.


Article

Read the text below.

The post-pandemic surge in global sales of luxury handbags, shoes, and apparel is set to stall this year, according to a new study by the Bain and Company consultancy. Amid a creativity crisis and price hikes, brands are shifting focus to the biggest spending customers.


The consultancy cites political uncertainty during a presidential election year in the United States, as well as economic uncertainty in China that’s brought on a phenomenon of “luxury shaming.”


Beyond socioeconomic factors and rising geopolitical tensions, the slowdown is also partly “self-inflicted,’’ says Bain partner Claudia D’Arpizio. She cites a “creativity crisis,’’ in the sector, as a number of major fashion houses are transitioning creative directors, and putting a new focus on super-wealthy customers. That comes at the expense of the aspirational middle class and Gen-Z youngsters who fueled growth before the pandemic.


“There’s been a little bit of lack of excitement on the creative part,” says D’Arpizio. She also says some “tweaks” are needed on strategy and price points.


Steep price increases for items that don’t show significant innovation and feel like something they have seen before leave customers “upset and puzzled.” On the shopping streets of Rome, buyers say they are frustrated. “Even the big brands aren’t coming up with great ideas anymore, they’ve all stalled a bit,” says shopper Cristiana Cimmino.


“This is also noticeable in the mass market, which usually imitates high fashion. However, since there’s nothing new to imitate, it has declined. Unfortunately, high fashion isn’t inventing anything new anymore.”


Shopper Adam Sammy is more optimistic. “These brands can raise the prices and people will pay for it. So, as long as the consumer is paying, the brands can keep raising it, right? So, it doesn’t matter what we feel,” he says.


Last year, sales of personal luxury goods grew by 4% to 362 billion euros from 349 euros in 2022, due largely to a resurgence of U.S. and Asian tourism to Europe fueling purchases.


Add in luxury travel, fine art, cars, and yachts, the vast global luxury market expanded to 1.5 trillion euros last year—highlighting a trend toward experiences over tangible goods.


This article was provided by The Associated Press.


Viewpoint Discussion

Enjoy a discussion with your tutor.

Discussion A

  • Amid a creativity crisis and price hikes, brands are shifting focus to the biggest spending customers. Why do you think fashion brands are focusing on the “super-wealthy customers” these days? How do you think this will benefit their businesses? Discuss.
  • Market trends show that customers prefer purchasing experience to tangible goods. Why do you think this is so? Do you also prefer purchasing experience to tangible goods? Why? Discuss.

Discussion B

  • Customers feel upset and puzzled by steep price increases for items that don’t show significant innovation. Have you ever noticed a lack of creativity in high fashion recently? Would you still purchase items from luxury brands despite the lack of creativity and innovation? Why or why not? Discuss.
  • Socioeconomic and geopolitical challenges brought on the phenomenon of “luxury shaming.” Why do you think these difficult situations brought up such a phenomenon (ex. because people became aware of their expenses, because people are concerned about financial unfairness in society)? What do you think about people who buy luxury goods? Discuss.