Product sourcing a challenge for Canadian skincare maker

Category: (Self-Study) Lifestyle/Entertainment

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“Clean beauty,” the idea of promoting healthy and environmentally friendly beauty products, is all the rage online and in big-box stores. But knowing exactly what’s in most of the soaps, creams and perfumes on shelves today can be nearly impossible, supply chain experts say, because even products that tout natural, sustainable ingredients are so far removed from the fields where they’re grown. While the origins of many raw ingredients are obscured, some small beauty brand owners go the extra mile—but even they can be frustrated by the sacrifices they have to make and the lack of transparency in the industry overall.

Julia Thurgood-Burnett had a brand, Hereward Farms, which she wanted to be “authentically sustainable.” To her, that meant avoiding plastic packaging, even though it would have been cheaper. It also meant sourcing as many raw ingredients from Canada as possible, which turned out to be much harder than she expected. She was able to get Canadian-made beeswax and sunflower oil, and work with a Canadian supplier, but that supplier gets things from beyond the country’s borders. Most of Hereward’s essential oils and all of its dried flowers come from the United States.

It’s a challenge for small brands with environmentally friendly values because the beauty industry, worth billions of dollars and dominated by a few major brands, has an uglier underbelly. It can be nearly impossible to trace some ingredients to their source, according to supply chain experts. And planet-warming carbon emissions, deforestation, pollution and waste can all come from the process of growing natural ingredients, producing synthetic ones, manufacturing, packaging, delivering and eventually disposing of formulas and their containers. But despite the uphill battle, many business owners who care about being eco-friendly are trying their best to tackle these problems.

Consumers have begun demanding sustainability and transparency from their beloved multi-step skincare routines, seeking out what’s popularly known as “clean beauty.” But dubious claims about “green” and “pure” products abound. There’s also little regulation governing the human health impacts and sustainability of beauty products in many countries.

This article was provided by The Associated Press.

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[Lavender field]

[Row of lavender plants]

Julie Thurgood-Burnett (interview): “We are on 250 acres of generational farmland, fifth generation farmers. So we do cash crop and our lavender is about two acres, and then our sunflower is another eight acres. So we have 400,000 sunflowers and then 6,000 lavender plants.”

[Lavender plants]

Julie Thurgood-Burnett (interview): “During Covid, and was like, I wonder if lavender will grow? And I’ve never been to a lavender farm, ever. And so we started with 40 plants and I made some product. And then we went, my husband went, let’s do we call him Mr. Lavender because it’s all his fault. And 3,000 plants we planted. And then we went up to 6,000 plants. And now we’ve rolled out a whole production.”

[Cadence Thurgood harvesting lavender]

Julie Thurgood-Burnett (interview): “Kind of starts from the lavender all the way to where we get our products, where we get. So we use probably 95% of our products are organic or come from a sustainable source anyhow. So it is a lot of work to find that information or that product. Especially being in Canada, it’s hard to find, when there was a glass shortage a few years ago, my suppliers, like you can go to plastic and I’m like, no, I’m. I will buy up whatever glass I can.”

[Product displays]

[Refill station]

Julie Thurgood-Burnett (interview): “We now have a refillable program. So our customers come in and they bring back their bottles. So that’s one less thing that they are putting in to the recycling.”

[Stephen Burnett using a lavender processor]

[Lavender buds going through a processor]

[Lavender drying]

Julie Thurgood-Burnett (interview): “It’s such an intimate relationship because you’ve put it in the ground and you’ve cared for it and you’ve done everything. It’s like having another child. Like it’s that’s it’s, it’s my life. Like, I go out and I sometimes just sit there with the plants and I love that the bees are there and, and we’re doing this like really neat ecosystem. That wasn’t the reason why we started it. And but it’s become that.”

[Workers harvesting lavender in field]

[Lavender plants]

This script was provided by The Associated Press.